Kayako to Magento HelpDesk Ultimate
migration service

Extremely easy , no special skill set or coding required. A complete Kayako to Magento HelpDesk Ultimate data migration software.

More details

The best Kayako to Magento HelpDesk Ultimate tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose the records you need to migrate and start the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target system and see the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer support details.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach your source and target, choose what you need to take to a new database and let the system deal with the remainder.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members can see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako to Magento HelpDesk Ultimate

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Magento HelpDesk Ultimate.

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Sustained connection between object and people

When migrating your records from Kayako to Magento HelpDesk Ultimate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to Magento HelpDesk Ultimate work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Kayako to Magento HelpDesk Ultimate.

  • Connect Kayako

    Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate all data

    When everything's tested, find a quiet time with the minimal load on the support team and start migrating from Kayako to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento HelpDesk Ultimate import

Our team would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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