Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Kayako to LiveHelpNow
migration service

Effortless , no special knowledge or programming required. A complete Kayako to LiveHelpNow data migration tool.

More details

Your best tool for Kayako to LiveHelpNow data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and observe the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Effortless procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach both platforms, pick what you want to take to a new database and let the system deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is everything which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Kayako to LiveHelpNow

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in LiveHelpNow.

Next

Retained connection between object and people

When migrating your data from Kayako to LiveHelpNow we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Kayako to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to LiveHelpNow work

  • Prepare

    Sign up and go to our migration software.

  • Opt and link your Kayako service desk with HDM.

  • Give the right to access your LiveHelpNow account.

  • Detail your requirements

    Let us know what aspects of your migration you wish to adjust

  • Have your preferences estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Kayako to LiveHelpNow all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your LiveHelpNow import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Book a Call
cancel
%s
— %s