Kayako to Kayako
migration serviceHelp Desk Migration partner of Kayako

Effortless , no special skill set or programming required. A complete Kayako to Kayako data migration instrument.

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Your best tool for Kayako to Kayako data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing essential customer support details.
Effortless process

You don’t have to bother about coding or constantly control each piece of info moved.

Just link both platforms, tick what you need to take to a new database and let the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You’re in charge

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Kayako to Kayako

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Kayako.

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Maintained association between object and people

When migrating your data from Kayako to Kayako we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to Kayako work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Kayako to Kayako.

  • Connect Kayako

    Fill in the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect Kayako

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Kayako to Kayako.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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