96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako to Kapdesk
migration service

Extremely easy , no special skill set or programming required. A complete Kayako to Kapdesk data migration instrument.

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Risk-free and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Kayako to Kapdesk

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Kapdesk.

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Retained association between object and people

When migrating your records from Kayako to Kapdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Kayako to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Kayako to Kapdesk work

  • Get ready

    Register and go to our migration wizard.

  • Connect Kayako

    Opt and connect your Kayako service desk with HDM.

  • Grant access to your Kapdesk account.

  • Detail your requirements

    Let us know exactly what components of your migration you wish to tweak

  • Have your requirements estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from Kayako to Kapdesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Kapdesk import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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