Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Kayako to Issuetrak
migration service

Effortless , no special knowledge or programming required. A complete Kayako to Issuetrak data migration instrument.

More details

Your best tool for Kayako to Issuetrak data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and observe the wonders happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

Information is everything which is why we developed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Kayako to Issuetrak

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Issuetrak.

Next

Sustained connection between object and people

When migrating your data from Kayako to Issuetrak we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Kayako to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to Issuetrak work

  • Prepare

    Register and go to our migration software.

  • Connect Kayako

    Opt and connect your Kayako service desk with HDM.

  • Grant the right to access your Issuetrak account.

  • Describe your requirements

    Let us know exactly what elements of your migration you need to tweak

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Kayako to Issuetrak all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Issuetrak import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s