Kayako to Hiver
migration service

Smooth , no special knowledge or coding required. A complete Kayako to Hiver data migration software.

Features Objects Pricing Testimonials

Migrate from Kayako

To Hiver

Your email

More details

Secure and Safe

Your passwords as well as records are safe with us and will be used for import only.

Quick and Easy

Help Desk Migration does not require any special skills or knowledge to get started with the migration.

Full & Precise

We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Kayako to Hiver

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Hiver.

Maintained link between object and people

When migrating your data from Kayako to Hiver we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

What you may migrate from Kayako to Hiver

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Kayako to Hiver work

Prepare
Sign up and go to our migration tool.
Link Kayako
Pick and link your Kayako support desk with HDM.
Link Hiver
Give access to your Hiver account.
Express your requirements
Let us know exactly what parts of your migration you would like to modify
Have your requirements estimated
We'll analyze your application and get back to you with a the overall cost and a scope of tasks.
Migrate from Kayako to Hiver everything
Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Kayako

To Hiver

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Automated Migration price

During automated migration we transfer records , including relations between them.

Start free demo migration

Custom Migration price

Any modules, any requirements.

Request custom migration

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Hear from our satisfied customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT