Kayako to Help Sumo
migration service
Extremely easy , no special expertise or programming required. A complete Kayako to Help Sumo data migration instrument.
Kayako to Help Sumo
The best Kayako to Help Sumo tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and observe the wonders happening.Data completion
Move your help desk records in full to make certain that no ticket has lost critical customer service information.Automated tool
Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Link the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Apart from providing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Kayako to Help Sumo
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Help Sumo.Next
Retained link between object and people
When migrating your records from Kayako to Help Sumo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako to Help Sumo work
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Get ready
Register and go to our migration software.
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Connect Kayako
Select and connect your Kayako service desk with HDM.
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Link Help Sumo
Give access to your Help Sumo account.
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Outline your needs
Let us know what elements of your migration you want to fine-tune
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Get your requirements estimated
We'll analyze your application and get back to you with a price range and a scope of tasks.
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Migrate from Kayako to Help Sumo everything
Move all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Help Sumo import
Our team would be more than happy to run a personalized migration if you have special needs.
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