Kayako to FuseDesk
migration service

Trouble-free , no special expertise or programming required. A complete Kayako to FuseDesk data migration instrument.

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The best Kayako to FuseDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Data dependency

Your customer data comes complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks you will be able to select what goes where, when it goes, and in what order.

Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Kayako to FuseDesk

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in FuseDesk.

Next

When migrating your records from Kayako to FuseDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to FuseDesk work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Kayako to FuseDesk.

  • Connect Kayako

    Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect FuseDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to FuseDesk all data

    When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from Kayako to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your FuseDesk import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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