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Kayako to Dixa
migration service

Trouble-free , no special know how or programming required. A complete Kayako to Dixa data migration software.

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The best Kayako to Dixa tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target platform and see the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.
Easy procedure

No need to worry about scripting or constantly control each record transferred.

Just link your source and target, choose what you need to take to a new database and allow the system deal with the rest for you.

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako to Dixa

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Dixa.

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Sustained connection between object and people

When migrating your records from Kayako to Dixa we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to Dixa work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Kayako to Dixa.

  • Complete the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect Dixa

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Dixa all data

    Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Kayako to Dixa.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Dixa import

Our team would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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