Kayako to CustomerFirst
migration service
Smooth , no special expertise or programming required. A complete Kayako to CustomerFirst data migration tool.
Kayako to CustomerFirst
Your best tool for Kayako to CustomerFirst data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the magic happening.Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer service details.Automated migration
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Link the platforms, choose data, click ok, and you’re done!
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.
You can be certain with HDM no data breaches are possible.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Simple & effective
In only a couple of clicks it is possible to select what goes where, when it goes, and in what order.
Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Kayako to CustomerFirst
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in CustomerFirst.Next
Retained connection between object and people
When migrating your data from Kayako to CustomerFirst we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako to CustomerFirst work
-
Prepare
Sign-up and go to our migration software.
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Link Kayako
Select and connect your Kayako support desk with HDM.
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Connect CustomerFirst
Grant access to your CustomerFirst account.
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Explain your needs
Let us understand precisely what elements of your migration you want to adjust
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Have your preferences estimated
We'll analyze your case and get back to you with a price and a scope of work.
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Migrate from Kayako to CustomerFirst all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your CustomerFirst import
Our staff would be more than happy to run a customized migration in case you have special needs.
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