Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kayako to Bomgar
migration service

Trouble-free , no special know how or coding required. A complete Kayako to Bomgar data migration instrument.

More details

The best Kayako to Bomgar tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Kayako to Bomgar

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Bomgar.

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When migrating your records from Kayako to Bomgar we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to Bomgar work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Kayako

    Opt and connect your Kayako support desk with HDM.

  • Connect Bomgar

    Give access to your Bomgar account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you wish to adjust

  • Have your requirements estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Migrate from Kayako to Bomgar all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Bomgar import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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