Kayako to bold360
migration service

Smooth , no special know how or coding required. A complete Kayako to bold360 data migration tool.

More details

Your best tool for Kayako to bold360 data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer support details.
Automated migration

Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we designed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select what goes where, when it goes, and how.

Our software considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Kayako to bold360

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in bold360.

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Maintained relation between object and people

When migrating your data from Kayako to bold360 we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to bold360 work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and link your Kayako support desk with HDM.

  • Connect bold360

    Grant the right to access your bold360 account.

  • Describe your requirements

    Let us understand precisely what parts of your migration you need to adjust

  • Have your needs estimated

    We'll research your application and send you with a price range and a scope of tasks.

  • Migrate from Kayako to bold360 all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your bold360 import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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