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Kayako to AnswerHub
migration service

Extremely easy , no special skill set or coding required. A complete Kayako to AnswerHub data migration instrument.

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The best Kayako to AnswerHub tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool is as easy to use as possible.

Link the platforms, choose data, click ok, and you’re done!

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members have see your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako to AnswerHub

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in AnswerHub.

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Sustained connection between object and people

When migrating your records from Kayako to AnswerHub we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako to AnswerHub work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your Kayako support desk with HDM.

  • Connect AnswerHub

    Grant access to your AnswerHub account.

  • Detail your needs

    Let us know what aspects of your migration you want to adjust

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Kayako to AnswerHub everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your AnswerHub import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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