Kayako to Amazon Redshift
migration service

Smooth , no special skill set or programming required. A complete Kayako to Amazon Redshift data migration tool.

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Your best tool for Kayako to Amazon Redshift data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer service details.
Effortless procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just link your source and target, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info comes complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kayako to Amazon Redshift

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Amazon Redshift.

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Maintained relation between object and people

When migrating your data from Kayako to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako to Amazon Redshift work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your Kayako support desk with HDM.

  • Give access to your Amazon Redshift account.

  • Detail your business needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your requirements estimated

    We will analyze your application and send you with a cost and a scope of work.

  • Migrate from Kayako to Amazon Redshift everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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