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Kayako Classic to Zent.io
migration service

Effortless , no special know how or programming required. A complete Kayako Classic to Zent.io data migration instrument.

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Your best tool for Kayako Classic to Zent.io data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool user friendly as possible.

Attach the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to Zent.io

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Zent.io.

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Retained association between object and people

When migrating your data from Kayako Classic to Zent.io we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Zent.io

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Zent.io work

  • Prepare

    Sign up and go to our migration software.

  • Connect Kayako Classic

    Pick and connect your Kayako Classic service desk with HDM.

  • Grant access to your Zent.io account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Get your needs estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Kayako Classic to Zent.io all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zent.io import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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