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Kayako Classic to Vision Helpdesk
migration service

Smooth , no special know how or programming required. A complete Kayako Classic to Vision Helpdesk data migration tool.

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Your best tool for Kayako Classic to Vision Helpdesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about coding or constantly watch each record transferred.

Just link your source and target, pick what you need to migrate and allow the tool do the remainder.

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Data mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to Vision Helpdesk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Vision Helpdesk.

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Maintained connection between object and people

When migrating your data from Kayako Classic to Vision Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Vision Helpdesk work

  • Prepare

    Register and go to our migration software.

  • Connect Kayako Classic

    Select and connect your Kayako Classic service desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Clarify your needs

    Let us know what elements of your migration you need to adjust

  • Get your preferences estimated

    We shall analyze your case and send you with a price range and a scope of work.

  • Migrate from Kayako Classic to Vision Helpdesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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