Kayako Classic to Trakdesk
migration service

Trouble-free , no special know how or coding required. A complete Kayako Classic to Trakdesk data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from Kayako Classic to Trakdesk

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Trakdesk.

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Sustained connectivity between object and people

When migrating your records from Kayako Classic to Trakdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Kayako Classic to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Kayako Classic to Trakdesk work

  • Get ready

    Sign-up and go to our migration service.

  • Choose and connect your Kayako Classic support desk with HDM.

  • Give the right to access your Trakdesk account.

  • Explain your needs

    Let us know exactly what components of your migration you want to fine-tune

  • Have your needs estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from Kayako Classic to Trakdesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Trakdesk import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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