Kayako Classic to Track-It!
migration service
Smooth , no special skill set or coding required. A complete Kayako Classic to Track-It! data migration software.
Kayako Classic to Track-It!
Your best tool for Kayako Classic to Track-It! data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just choose what data will go to the target system and observe the wonders happening.Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost essential customer support details.Automated migration
Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Attach the platforms, pick data, click ok, and the migration is ready!
Data maintenance
Your information migrates unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members can see your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we strive to offer the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to Track-It!
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in Track-It!.Next
Sustained connection between object and people
When migrating your data from Kayako Classic to Track-It! we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to Track-It! work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Kayako Classic to Track-It!.
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Connect Kayako Classic
Complete the form with required credentials to permit our data migration tool to access information from your current help desk.
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Connect Track-It!
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from Kayako Classic to Track-It!.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Track-It! import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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