Kayako Classic to TOPdesk
migration service
Trouble-free , no special knowledge or programming required. A complete Kayako Classic to TOPdesk data migration tool.
Kayako Classic to TOPdesk
The best Kayako Classic to TOPdesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and enjoy the wonders happening.Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service information.Simple and easy procedure
You don’t have to bother about coding or constantly watch each record transferred.
Just link your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.
Data dependency
Your customer data comes unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it will be possible to select what goes where, when it starts, and in what order.
Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Kayako Classic to TOPdesk
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in TOPdesk.Next
Retained connectivity between object and people
When migrating your records from Kayako Classic to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to TOPdesk work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Kayako Classic to TOPdesk.
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Link Kayako Classic
Complete the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link TOPdesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk all data
When everything's tested, choose a quiet time with the least load on the support department and begin migrating from Kayako Classic to TOPdesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your TOPdesk import
Our team would be more than happy to run a customized migration in case you have specific demands.
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