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Kayako Classic to Teckst
migration service

Trouble-free , no special skill set or coding required. A complete Kayako Classic to Teckst data migration tool.

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The best Kayako Classic to Teckst tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to select what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to Teckst

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Teckst.

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Sustained connectivity between object and people

When migrating your records from Kayako Classic to Teckst we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Teckst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Teckst work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Kayako Classic

    Select and link your Kayako Classic service desk with HDM.

  • Connect Teckst

    Give access to your Teckst account.

  • Express your requirements

    Let us know what parts of your migration you would like to fine-tune

  • Get your preferences estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Kayako Classic to Teckst all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Teckst import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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