Kayako Classic to SmarterTrack
migration service
Effortless , no special knowledge or programming required. A complete Kayako Classic to SmarterTrack data migration instrument.
Kayako Classic to SmarterTrack
Your best tool for Kayako Classic to SmarterTrack data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.Record completion
Move your help desk records in full to ensure that no ticket is missing essential customer support details.Simple and easy procedure
You don’t have to bother about scripting or continuously watch each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or other information.
You may be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Kayako Classic to SmarterTrack
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in SmarterTrack.Next
Retained link between object and people
When migrating your data from Kayako Classic to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to SmarterTrack work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Kayako Classic to SmarterTrack.
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Connect Kayako Classic
Complete the form with required credentials to allow our data migration tool to access information from your current help desk.
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Connect SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to SmarterTrack everything
When everything's validated, find a quiet time with the least load on the support team and begin migrating from Kayako Classic to SmarterTrack.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SmarterTrack import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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