Kayako Classic to SimplyDesk
migration service
Trouble-free , no special expertise or coding required. A complete Kayako Classic to SimplyDesk data migration tool.
Kayako Classic to SimplyDesk
The best Kayako Classic to SimplyDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the platforms, choose records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we developed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to pick what goes where, when it starts, and in what order.
Our tech engineers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Kayako Classic to SimplyDesk
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in SimplyDesk.Next
Retained link between object and people
When migrating your records from Kayako Classic to SimplyDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to SimplyDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to SimplyDesk work
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Get ready
Sign up and go to our migration tool.
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Link Kayako Classic
Select and connect your Kayako Classic support desk with HDM.
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Connect SimplyDesk
Give access to your SimplyDesk account.
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Explain your business needs
Let us understand precisely what components of your migration you would like to fine-tune
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Get your requirements estimated
We'll analyze your application and get back to you with a total price and a scope of tasks.
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Migrate from Kayako Classic to SimplyDesk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your SimplyDesk import
Our team would be more than happy to run a customized migration in case you have specific demands.
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