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Kayako Classic to Sightcall
migration service

Effortless , no special know how or programming required. A complete Kayako Classic to Sightcall data migration tool.

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Your best tool for Kayako Classic to Sightcall data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to move and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and observe the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing essential customer service information.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool user friendly as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to Sightcall

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Sightcall.

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When migrating your data from Kayako Classic to Sightcall we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Sightcall work

  • Prepare

    Register and go to our migration software.

  • Opt and connect your Kayako Classic service desk with HDM.

  • Connect Sightcall

    Grant access to your Sightcall account.

  • Express your needs

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your needs estimated

    We will analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Kayako Classic to Sightcall all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Sightcall import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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