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Kayako Classic to ServiceTonic
migration service

Smooth , no special know how or coding required. A complete Kayako Classic to ServiceTonic data migration instrument.

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Your best tool for Kayako Classic to ServiceTonic data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just link your source and target, choose what you want to take to a new database and let the system do the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to ServiceTonic

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in ServiceTonic.

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Sustained relation between object and people

When migrating your data from Kayako Classic to ServiceTonic we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to ServiceTonic work

  • Prepare

    Register and go to our migration service.

  • Connect Kayako Classic

    Opt and link your Kayako Classic service desk with HDM.

  • Connect ServiceTonic

    Give the right to access your ServiceTonic account.

  • Outline your requirements

    Let us know exactly what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We will research your application and get back to you with a price and a scope of tasks.

  • Migrate from Kayako Classic to ServiceTonic everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServiceTonic import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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