Kayako Classic to ServiceDesk Plus
migration service
Effortless , no special know how or coding required. A complete Kayako Classic to ServiceDesk Plus data migration tool.
Kayako Classic to ServiceDesk Plus
Your best tool for Kayako Classic to ServiceDesk Plus data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick what data you need to migrate and set off with the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.Easy process
No need to worry about scripting or continuously control each piece of info moved.
Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to ServiceDesk Plus
Strong security of your records
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in ServiceDesk Plus.Next
Maintained relation between object and people
When migrating your data from Kayako Classic to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to ServiceDesk Plus work
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Prepare
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Kayako Classic to ServiceDesk Plus.
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Connect Kayako Classic
Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.
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Link ServiceDesk Plus
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
Once everything's tested, determine a quiet time with the least load on the support department and begin migrating from Kayako Classic to ServiceDesk Plus.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your ServiceDesk Plus import
Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
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