Kayako Classic to SolarWinds Service Desk (Samanage)
migration service
Smooth , no special know how or coding required. A complete Kayako Classic to SolarWinds Service Desk (Samanage) data migration instrument.
Kayako Classic to SolarWinds Service Desk (Samanage)
Your best tool for Kayako Classic to SolarWinds Service Desk (Samanage) data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to move and set off with the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and observe the magic happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.Automated migration
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the platforms, select data, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to SolarWinds Service Desk (Samanage)
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Sustained connectivity between object and people
When migrating your data from Kayako Classic to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to SolarWinds Service Desk (Samanage) work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Kayako Classic to SolarWinds Service Desk (Samanage).
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Connect Kayako Classic
Fill out the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
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Connect SolarWinds Service Desk (Samanage)
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SolarWinds Service Desk (Samanage) everything
When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Kayako Classic to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SolarWinds Service Desk (Samanage) import
Our staff would be more than happy to perform a custom migration if you have specific demands.
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