Kayako Classic to Remedy IT Service Management
migration service
Trouble-free , no special knowledge or coding required. A complete Kayako Classic to Remedy IT Service Management data migration instrument.
Kayako Classic to Remedy IT Service Management
The best Kayako Classic to Remedy IT Service Management tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just choose what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer support details.Easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just attach your source and target, pick what you want to migrate and allow the tool deal with the rest for you.
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our employees can see your passwords or records.
You can be certain with HDM no data breaches will take place.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Kayako Classic to Remedy IT Service Management
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Remedy IT Service Management.Next
Maintained connectivity between object and people
When migrating your records from Kayako Classic to Remedy IT Service Management we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to Remedy IT Service Management work
Get ready
Register and go to our migration tool.
Link Kayako Classic
Pick and link your Kayako Classic support desk with HDM.
Link Remedy IT Service Management
Grant access to your Remedy IT Service Management account.
Clarify your requirements
Let us know exactly what aspects of your migration you wish to adjust
Have your requirements estimated
We will research your case and send you with a the overall cost and a scope of tasks.
Migrate from Kayako Classic to Remedy IT Service Management all data
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Remedy IT Service Management import
Our team would be more than happy to run a custom migration in case you have special needs.
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