Kayako Classic to Re:Desk
migration service
Trouble-free , no special expertise or coding required. A complete Kayako Classic to Re:Desk data migration tool.
Kayako Classic to Re:Desk
The best Kayako Classic to Re:Desk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.Automated tool
Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Attach the platforms, choose records, click ok, and the migration is ready!
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks you will be able to choose what goes where, when it goes, and in what order.
Our developers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Kayako Classic to Re:Desk
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Re:Desk.Next
Maintained relation between object and people
When migrating your records from Kayako Classic to Re:Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to Re:Desk work
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Get ready
Sign up and go to our migration tool.
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Connect Kayako Classic
Pick and connect your Kayako Classic support desk with HDM.
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Connect Re:Desk
Grant access to your Re:Desk account.
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Outline your business needs
Let us know exactly what parts of your migration you need to modify
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Have your requirements estimated
We will investigate your case and send you with a cost and a scope of work.
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Migrate from Kayako Classic to Re:Desk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Re:Desk import
Our team would be more than happy to run a custom migration if you have special requirements.
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