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Kayako Classic to Qelp
migration service

Smooth , no special expertise or coding required. A complete Kayako Classic to Qelp data migration instrument.

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Your best tool for Kayako Classic to Qelp data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer support information.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Kayako Classic to Qelp

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Qelp.

Next

When migrating your data from Kayako Classic to Qelp we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to Qelp work

  • Prepare

    Register and go to our migration service.

  • Opt and link your Kayako Classic service desk with HDM.

  • Give access to your Qelp account.

  • Express your needs

    Let us understand precisely what elements of your migration you need to modify

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Kayako Classic to Qelp everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Qelp import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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