Kayako Classic to Planio
migration service
Effortless , no special knowledge or programming required. A complete Kayako Classic to Planio data migration instrument.
Kayako Classic to Planio
Your best tool for Kayako Classic to Planio data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to move and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing vital customer service details.Automated migration
Afraid that you’ll have to use special skills to move your info? Worry not as we made sure that our tool user friendly as possible.
Attach the help desks, select data, click ok, and you’re done!
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.
Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Kayako Classic to Planio
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Planio.Next
Retained connection between object and people
When migrating your data from Kayako Classic to Planio we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to Planio work
-
Prepare
Sign up and go to our migration wizard.
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Link Kayako Classic
Pick and connect your Kayako Classic support desk with HDM.
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Connect Planio
Grant access to your Planio account.
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Detail your business needs
Let us know what aspects of your migration you wish to adjust
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Get your needs estimated
We will research your application and send you with a price range and a scope of work.
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Migrate from Kayako Classic to Planio all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Planio import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
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