Kayako Classic to Oracle Service Cloud
migration service
Extremely easy , no special knowledge or programming required. A complete Kayako Classic to Oracle Service Cloud data migration software.
Kayako Classic to Oracle Service Cloud
The best Kayako Classic to Oracle Service Cloud tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and observe the miracle happening.Data completion
Move your help desk data in full to ensure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the help desks, pick data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we designed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from Kayako Classic to Oracle Service Cloud
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Oracle Service Cloud.Next
Retained relation between object and people
When migrating your records from Kayako Classic to Oracle Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to Oracle Service Cloud work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Kayako Classic to Oracle Service Cloud.
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Connect Kayako Classic
Fill in the form with necessary credentials to allow our data migration tool to access data from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
When everything's tested, find a quiet time with the minimal load on the support team and start migrating from Kayako Classic to Oracle Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Oracle Service Cloud import
Our team would be more than happy to run a customized migration in case you have specific needs.
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