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Kayako Classic to Odoo
migration service

Extremely easy , no special knowledge or programming required. A complete Kayako Classic to Odoo data migration instrument.

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The best Kayako Classic to Odoo tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Easy process

No need to worry about coding or continuously control each piece of info transferred.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your customer data migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Kayako Classic to Odoo

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Odoo.

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Maintained connection between object and people

When migrating your records from Kayako Classic to Odoo we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Odoo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Odoo work

  • Get ready

    Register and go to our migration software.

  • Connect Kayako Classic

    Select and connect your Kayako Classic service desk with HDM.

  • Give access to your Odoo account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your needs estimated

    We'll research your application and get back to you with a cost and a scope of work.

  • Migrate from Kayako Classic to Odoo all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Odoo import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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