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Kayako Classic to NetKeeper
migration service

Effortless , no special know how or programming required. A complete Kayako Classic to NetKeeper data migration tool.

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Your best tool for Kayako Classic to NetKeeper data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the magic happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll have to use special skills to move your info? Worry not as we ensured that our tool is as easy to use as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is everything which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to NetKeeper

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in NetKeeper.

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Retained connection between object and people

When migrating your data from Kayako Classic to NetKeeper we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to NetKeeper work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and connect your Kayako Classic support desk with HDM.

  • Grant access to your NetKeeper account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from Kayako Classic to NetKeeper everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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