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Kayako Classic to MSP Anywhere
migration service

Extremely easy , no special skill set or coding required. A complete Kayako Classic to MSP Anywhere data migration tool.

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The best Kayako Classic to MSP Anywhere tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer support details.
Easy process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link your source and target, choose what you need to take to a new database and let the system deal with the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees can see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to MSP Anywhere

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in MSP Anywhere.

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Sustained association between object and people

When migrating your records from Kayako Classic to MSP Anywhere we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to MSP Anywhere work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Kayako Classic

    Choose and link your Kayako Classic support desk with HDM.

  • Grant access to your MSP Anywhere account.

  • Detail your requirements

    Let us know what components of your migration you wish to tweak

  • Have your preferences estimated

    We shall research your case and send you with a price and a scope of work.

  • Migrate from Kayako Classic to MSP Anywhere everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your MSP Anywhere import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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