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Kayako Classic to mhelpdesk
migration service

Trouble-free , no special know how or programming required. A complete Kayako Classic to mhelpdesk data migration software.

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The best Kayako Classic to mhelpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer service information.
Automated tool

Scared that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we created a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select what goes where, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to mhelpdesk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in mhelpdesk.

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Retained connectivity between object and people

When migrating your records from Kayako Classic to mhelpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to mhelpdesk work

  • Get ready

    Register and go to our migration software.

  • Pick and connect your Kayako Classic service desk with HDM.

  • Connect mhelpdesk

    Give the right to access your mhelpdesk account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll investigate your application and send you with a cost and a scope of work.

  • Migrate from Kayako Classic to mhelpdesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your mhelpdesk import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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