Kayako Classic to Issuetrak
migration service
Effortless , no special skill set or coding required. A complete Kayako Classic to Issuetrak data migration tool.
Kayako Classic to Issuetrak
Your best tool for Kayako Classic to Issuetrak data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer support information.Easy procedure
No need to worry about coding or continuously control each record transferred.
Just link both platforms, tick what you want to take to a new database and let the system do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to Issuetrak
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Issuetrak.Next
Retained connectivity between object and people
When migrating your data from Kayako Classic to Issuetrak we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to Issuetrak work
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Prepare
Sign up and go to our migration service.
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Connect Kayako Classic
Choose and link your Kayako Classic service desk with HDM.
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Link Issuetrak
Give the right to access your Issuetrak account.
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Explain your requirements
Let us understand precisely what parts of your migration you would like to tweak
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Get your requirements estimated
We will investigate your application and get back to you with a price and a scope of work.
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Migrate from Kayako Classic to Issuetrak everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Issuetrak import
Our staff would be more than happy to perform a custom migration if you have special requirements.
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