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Kayako Classic to inSided
migration service

Extremely easy , no special know how or programming required. A complete Kayako Classic to inSided data migration software.

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The best Kayako Classic to inSided tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on what data you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer support details.
Effortless procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and let the system do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to inSided

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in inSided.

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When migrating your records from Kayako Classic to inSided we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to inSided work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and link your Kayako Classic support desk with HDM.

  • Give the right to access your inSided account.

  • Outline your business needs

    Let us understand precisely what components of your migration you want to tweak

  • Have your requirements estimated

    We will investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Kayako Classic to inSided all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your inSided import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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