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Kayako Classic to Inmoment Customer Experience (CX)
migration service

Extremely easy , no special skill set or coding required. A complete Kayako Classic to Inmoment Customer Experience (CX) data migration tool.

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The best Kayako Classic to Inmoment Customer Experience (CX) tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer support details.
Effortless process

No need to worry about coding or continuously watch each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the tool do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is key which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to Inmoment Customer Experience (CX)

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Inmoment Customer Experience (CX).

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Retained relation between object and people

When migrating your records from Kayako Classic to Inmoment Customer Experience (CX) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Inmoment Customer Experience (CX) work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Kayako Classic

    Opt and link your Kayako Classic support desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Grant access to your Inmoment Customer Experience (CX) account.

  • Explain your needs

    Let us know exactly what parts of your migration you wish to modify

  • Get your preferences estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from Kayako Classic to Inmoment Customer Experience (CX) everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Inmoment Customer Experience (CX) import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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