96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako Classic to Help Sumo
migration service

Smooth , no special expertise or programming required. A complete Kayako Classic to Help Sumo data migration instrument.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from Kayako Classic to Help Sumo

Strong safety of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Help Sumo.

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When migrating your data from Kayako Classic to Help Sumo we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Kayako Classic to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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review site G2 Crowd

How does data migration from Kayako Classic to Help Sumo work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your Kayako Classic service desk with HDM.

  • Grant access to your Help Sumo account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your requirements estimated

    We will investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Kayako Classic to Help Sumo everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Sumo import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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