Kayako Classic to Groove
migration service
Extremely easy , no special knowledge or programming required. A complete Kayako Classic to Groove data migration software.
Kayako Classic to Groove
The best Kayako Classic to Groove tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply decide on what data you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and enjoy the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket is missing critical customer service details.Easy process
No need to worry about scripting or constantly watch each piece of info moved.
Just link both platforms, tick what you want to take to a new database and let the system deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you left it.
Data safety is paramount
You data is key which is why we developed a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
You control the process
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from Kayako Classic to Groove
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Groove.Next
Maintained association between object and people
When migrating your records from Kayako Classic to Groove we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kayako Classic to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to Groove work
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Get ready
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Kayako Classic to Groove.
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Connect Kayako Classic
Complete the form with required credentials to permit our data migration tool to access records from your current help desk.
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Link Groove
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Groove all data
When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Kayako Classic to Groove.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Groove import
Our team would be more than happy to run a customized migration in case you have special demands.
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