Kayako Classic to Gemini
migration service
Smooth , no special skill set or coding required. A complete Kayako Classic to Gemini data migration software.
Kayako Classic to Gemini
Your best tool for Kayako Classic to Gemini data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just choose what data you need to move and start the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and enjoy the magic happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket has lost essential customer service details.Effortless procedure
You don’t have to bother about coding or constantly control each piece of info transferred.
Just attach your source and target, tick what you need to migrate and let the Migration Wizard deal with the remainder.
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our staff members have see your passwords or records.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it is possible to select the data arrangement, when it goes, and in what order.
Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to Gemini
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Gemini.Next
Retained association between object and people
When migrating your data from Kayako Classic to Gemini we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to Gemini work
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Prepare
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Kayako Classic to Gemini.
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Connect Kayako Classic
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Gemini
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Gemini all data
When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Kayako Classic to Gemini.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Gemini import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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