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Kayako Classic to Faveo Helpdesk
migration service

Trouble-free , no special know how or programming required. A complete Kayako Classic to Faveo Helpdesk data migration instrument.

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The best Kayako Classic to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.
Effortless process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you need to migrate and let the system deal with the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Outside of producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to Faveo Helpdesk

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Faveo Helpdesk.

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When migrating your records from Kayako Classic to Faveo Helpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Faveo Helpdesk work

  • Get ready

    Register and go to our migration software.

  • Select and connect your Kayako Classic service desk with HDM.

  • Connect Faveo Helpdesk

    Grant access to your Faveo Helpdesk account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you need to adjust

  • Have your preferences estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Kayako Classic to Faveo Helpdesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Faveo Helpdesk import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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