Kayako Classic to eGain Suite
migration service
Smooth , no special know how or coding required. A complete Kayako Classic to eGain Suite data migration tool.
Kayako Classic to eGain Suite
Your best tool for Kayako Classic to eGain Suite data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose the records you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new system and see the miracle happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer service details.Automated migration
Scared that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as possible.
Link the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our employees have see your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Kayako Classic to eGain Suite
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in eGain Suite.Next
Retained link between object and people
When migrating your data from Kayako Classic to eGain Suite we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to eGain Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kayako Classic to eGain Suite work
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Prepare
Register and go to our migration tool.
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Link Kayako Classic
Pick and connect your Kayako Classic support desk with HDM.
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Connect eGain Suite
Grant the right to access your eGain Suite account.
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Detail your needs
Let us know exactly what components of your migration you need to tweak
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Get your needs estimated
We will analyze your application and send you with a total price and a scope of work.
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Migrate from Kayako Classic to eGain Suite all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your eGain Suite import
Our staff would be more than happy to perform a personalized migration in case you have special needs.
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