96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kayako Classic to eDesk by xSellco
migration service

Extremely easy , no special expertise or coding required. A complete Kayako Classic to eDesk by xSellco data migration instrument.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to switch from Kayako Classic to eDesk by xSellco

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in eDesk by xSellco .

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Maintained association between object and people

When migrating your records from Kayako Classic to eDesk by xSellco we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Kayako Classic to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Kayako Classic to eDesk by xSellco work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Kayako Classic to eDesk by xSellco .

  • Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco everything

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Kayako Classic to eDesk by xSellco .

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your eDesk by xSellco import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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