Kayako Classic to eDesk by xSellco
migration service
Extremely easy , no special expertise or coding required. A complete Kayako Classic to eDesk by xSellco data migration instrument.
Kayako Classic to eDesk by xSellco
The best Kayako Classic to eDesk by xSellco tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.Automated tool
Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.
Connect the help desks, pick records, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members have access to your passwords or other information.
You may rest assured that with HDM no hacker attacks will take place.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Kayako Classic to eDesk by xSellco
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in eDesk by xSellco .Next
Maintained association between object and people
When migrating your records from Kayako Classic to eDesk by xSellco we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kayako Classic to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kayako Classic to eDesk by xSellco work
-
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Kayako Classic to eDesk by xSellco .
-
Link Kayako Classic
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
-
Link eDesk by xSellco
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
-
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
-
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to eDesk by xSellco everything
Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from Kayako Classic to eDesk by xSellco .
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your eDesk by xSellco import
Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…