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Kayako Classic to Dezide
migration service

Extremely easy , no special knowledge or programming required. A complete Kayako Classic to Dezide data migration instrument.

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The best Kayako Classic to Dezide tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the wonders happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer support details.
Simple and easy process

You don’t have to bother about coding or continuously watch each record moved.

Just attach both platforms, pick what you want to migrate and allow the tool do the rest for you.

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Kayako Classic to Dezide

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Dezide.

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Maintained connectivity between object and people

When migrating your records from Kayako Classic to Dezide we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Dezide work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Kayako Classic support desk with HDM.

  • Give the right to access your Dezide account.

  • Explain your needs

    Let us know what parts of your migration you wish to adjust

  • Have your requirements estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Kayako Classic to Dezide all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Dezide import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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