Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kayako Classic to CrazyCall
migration service

Smooth , no special skill set or programming required. A complete Kayako Classic to CrazyCall data migration tool.

More details

Your best tool for Kayako Classic to CrazyCall data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose customer info you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.
Easy process

No need to worry about scripting or constantly watch each record moved.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to CrazyCall

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in CrazyCall.

Next

Sustained association between object and people

When migrating your data from Kayako Classic to CrazyCall we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Kayako Classic to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to CrazyCall work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Kayako Classic service desk with HDM.

  • Give access to your CrazyCall account.

  • Express your business needs

    Let us know exactly what parts of your migration you wish to modify

  • Get your preferences estimated

    We shall analyze your case and send you with a price range and a scope of tasks.

  • Migrate from Kayako Classic to CrazyCall everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CrazyCall import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

10 Data Migration Mistakes You Should Totally Avoid

We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…

Book a Call
cancel
%s
— %s