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Kayako Classic to CloudTASK
migration service

Effortless , no special expertise or coding required. A complete Kayako Classic to CloudTASK data migration instrument.

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Your best tool for Kayako Classic to CloudTASK data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Link the help desks, pick data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Simple & effective

In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from providing great customer support services, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Kayako Classic to CloudTASK

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in CloudTASK.

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Sustained connectivity between object and people

When migrating your data from Kayako Classic to CloudTASK we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to CloudTASK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to CloudTASK work

  • Prepare

    Register and go to our migration tool.

  • Choose and connect your Kayako Classic support desk with HDM.

  • Grant the right to access your CloudTASK account.

  • Outline your needs

    Let us know what components of your migration you wish to modify

  • Get your requirements estimated

    We will investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Kayako Classic to CloudTASK all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your CloudTASK import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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