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Kayako Classic to ClickDesk
migration service

Extremely easy , no special skill set or coding required. A complete Kayako Classic to ClickDesk data migration tool.

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The best Kayako Classic to ClickDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Kayako Classic to ClickDesk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in ClickDesk.

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When migrating your records from Kayako Classic to ClickDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to ClickDesk work

  • Get ready

    Register and go to our migration service.

  • Choose and link your Kayako Classic support desk with HDM.

  • Connect ClickDesk

    Give the right to access your ClickDesk account.

  • Express your needs

    Let us know what components of your migration you want to fine-tune

  • Get your preferences estimated

    We will analyze your application and send you with a price range and a scope of work.

  • Migrate from Kayako Classic to ClickDesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ClickDesk import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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