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Kayako Classic to Cayzu
migration service

Trouble-free , no special knowledge or programming required. A complete Kayako Classic to Cayzu data migration tool.

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The best Kayako Classic to Cayzu tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and see the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Apart from providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Kayako Classic to Cayzu

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Cayzu.

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Maintained association between object and people

When migrating your records from Kayako Classic to Cayzu we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kayako Classic to Cayzu work

  • Get ready

    Sign up and go to our migration software.

  • Connect Kayako Classic

    Pick and connect your Kayako Classic support desk with HDM.

  • Grant access to your Cayzu account.

  • Outline your business needs

    Let us know exactly what elements of your migration you want to tweak

  • Have your needs estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Kayako Classic to Cayzu all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Cayzu import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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