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Kayako Classic to BOSSDesk
migration service

Effortless , no special skill set or coding required. A complete Kayako Classic to BOSSDesk data migration instrument.

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Your best tool for Kayako Classic to BOSSDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and see the magic happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.

Connect the platforms, select records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Kayako Classic to BOSSDesk

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in BOSSDesk.

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Maintained relation between object and people

When migrating your data from Kayako Classic to BOSSDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kayako Classic to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kayako Classic to BOSSDesk work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Kayako Classic to BOSSDesk.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect BOSSDesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk everything

    Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from Kayako Classic to BOSSDesk.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your BOSSDesk import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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